We are experiencing issues in MX1 and MX3 with BladeAssure with Label Recognition. We have the support team fully engaged and are working to resolve. 

A fix was applied to the application. Initial indicators are positive. We will continue to monitor.

A power outage has occurred in MX1. This is impacting the laser PC, cameras utilized by BladeAssure. We are actively working to bring BladeAssure back online.

Power to the switches/cameras/laser PC's. and BLadeAssure is online.

BladeAssure is not functioning. We have engaged the support team and are working through to determine the issue. 

The BladeAssure application is now available. We will continue to monitor and determine root cause. I apologize for the inconvenience. 

Issued has been resolved.

Hi All

   BladeAssure application is not responding - internal site components tpitvs.com and tpi.leverege are not responding.

   Leverege vendor are working it.

   We'll keep posted with updates.

Thanks & Regards,

BladeAssure Support

Hi All

   BladeAssure application is back online - all their components are back working as normal.

   Issue stands as closed and no more further updates would be rolled out.

  Thanks for your patience and support.

Thanks & Regards

BladeAssure Support

Hi All

   We're facing issue with a component (CloudFlare) inside Bladeassure application which is causing disruption and degradation.

   We're actively working to resolve the same at the earliest.

   We'll keep posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Issue is being worked by CloudFlare team - this is a global outage affecting multiple sites worldwide.

  We'll keep posted with updates.

Thanks & Regards

BladeAssure Support

Hi All

  Cloudflare global outage is resolved and all components are accessible now.

  Issue stands as resolved and no more further updates would be rolled out.

  Thanks for your support.

Thanks & Regards

BladeAssure Support

An unexpected power outage has occurred in MX1. This is affecting BladeAssure.

The MX1 maintenance team are working to get the power issue rectified.

Power to some device has been restored - working to bring Laser PC's online to bring application back.

Laser PC's are back online - we are working on an issue with 1 camera in MX1 Line 8 Pressure slide.

Camera issues are restored and application is back online.

Issue stands as closed and no more further updates would be rolled out.

Thanks for your cooperation and support.

We are currently experiencing a Sev1 outage impacting the Blade Assure application. Users are unable to access or utilize the platform.

Bladeassure is back for functioning and normal as BAU.

Initial analysis shows there was an issue with Bitnami - we are actively working with Leverege vendor to fully understand the cause of issue and preventive fix for the same.

We'll get back once we have complete RCCA (Root cause and corrective action) available and publish the same.

Issue stands as resolved and no more further updates will be rolled out.

BladeAssure is intermittently down and recovering - it is impacting cycle time and ply detection.

Currently this system is recovering and we are monitoring to ensure its functioning correctly.

Application is currently back online - we are monitoring with high priority along with vendor Leverege and ensuring issues aren't faced further.

BladeAssure was intermittently down and recovering - it impacted cycle time and ply detection.

Currently this system is recovering and we are monitoring to ensure its functioning correctly.

BladeAssure was intermittently down and recovering - it impacted cycle time and ply detection.

Currently this system is recovering and we are monitoring to ensure its functioning correctly.

Currently vendor Leverege is working on data fix to bring the application completely back online

We'll let you know once its completed

Vendor Leverege has again noticed BladeAssure application login issue and currently working with high priority.

We'll get back once we have anything further.

Vendor Leverege is still working on the issue and currently in progress.

We'll update once we hear from them further.

BladeAssure application is back online - vendor has resolved the issue and currently available.

Vendor Leverege is working on data fixes which is taken separately by the technical team.

Deliver transactions not created in EBS - Totally 294 lines not created deliver records in EBS which are completed in WMS

Currently, TPI IT team are in call with vendor for further investigation.

We fixed initially 1 record, tested and it worked fine. Later fixed and tested for 4 records and confirmed all good.
Currently we are planning to fix remaining 289 records in bulk to have it processed - ETA ~ 1 hour. 

For new receipt creation, we are not seeing this issue. However we are actively monitoring to see same issue won't occur.
We'll keep you posted once bulk update processing is complete.

Vendor has suggested to reprocess affected record from Oracle - TPI IT has initiated the same for 1 record and found its processing as BAU.

Currently TPI IT preparing bulk script for processing remaining affected records and will check with users if all have processed and no more issues observed.

P.S :-   For new receipt creation, we are not seeing this issue. However we are actively monitoring to see same issue won't occur.

Script for updating affected items in bulk has been completed and all has been corrected properly.

Currently no more items are in affected list. 

Fix Done Yesterday Evening : We have updated EBS Receipt number in WMS which will help finance team for invoice processing. Also we have streamlined the receipt to putaway process.

P.S :-   For new receipt creation, we are not seeing this issue. However we are actively monitoring to see same issue won't occur.