Hi All 

   Currently IND site users not able to launch Oracle forms while connecting outside VPN.

   Application team working with relevant infra and IT Support teams to check the issue.

  We'll keep you posted with updates.

Thanks & Regards

Oracle Support

Hi All

   MX users are able launch application without any issues in support or PROD instance.

   IND users are alone facing the issue while connecting outside VPN.

   Networks have done checks at their side and could see application connections are going through without any issues.

  Currently bringing Oracle vendor for this issue (Sev-1) being raised for the same.

Thanks & Regards,

Oracle Support

Hi All

   IND site users are able to launch Oracle Forms from factory network itself without any issues.

 Infra teams checked and confirmed no changes/update done at their side.

Application team checking with Oracle vendor for RCA as why this intermediate disconnect has happened and how to prevent in future.

Issue stands as closed and no more further updates would be rolled out.

Thanks for your understanding and support.

Thanks & Regards,

Oracle Support

Hi All

  Certain changes done from ADP to LE2.0 are not getting loaded via reverse integration process. Payroll team has done following changes in ADP and currently its not getting reflected in LE2.0.

Clement Khamis – PTO 11/17 edited from 8 hours to 5.55 hours in ADP. Still showing 8 hours in LE

Nathan Wonten – PTO 11/17 edited from 8 hours to 4 hours in ADP. Still showing 8 hours in LE

Christian Arenas – Coded to Bench 0 hours in ADP 11/16-11/18 with pay code but showing no time records in LE.

Application team currently checking on the same.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Files are initially getting errored out and same file is getting processed while doing in non-prod environment.

  In order to analyze the initial failure issue,  dev team is currently importing dump from PROD to QA.

  After which further investigation happens.

  We'll keep posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Application team has been monitoring all incoming reverse integration files from ADP with priority and could see all files are getting processed without any errors.

  Root cause of automation failure is still to be identified - application team working on the same with priority. Issue is not getting reproduced in non-prod and also same file is getting processed in PROD while being kept again. Further logging and memory configuration are being reviewed to see if PROD processing meets multi-threading criteria.

  Also email monitoring alert has been developed to notify in case of any file processing failures - currently its testing in QA.

  We'll keep you posted with updates further.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Issue has reoccurred again today - application team checking further why files are getting failed.

 We'll keep you posted with updates further.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Currently we are facing issues with inbound and outbound file processing.

   Outbound file delivery to ADP from LE2.0 is failing due to settings getting removed. Currently team is working to restore the settings for outbound file processing and delivery.

  Inbound file delivery from ADP to LE2.0 is still being investigated as why failure is happening. Files started to fail from 3rd Dec 13:15 MST. 

 We'll keep you posted with updates further.

Thanks & Regards,

LE2.0 - IT Support

Hi All

  Outbound configuration settings from LE2.0 to ADP has been restored and files will started to get processed as usual.

 Development team looking into Inbound file from ADP to LE2.0 processing issue.

   We'll keep you posted with updates further.

Thanks & Regards,

LE2.0 - IT Support

Hi All

  Outbound files started to go from LE2.0 to ADP - team investigating on the error for Inbound file processing.

  We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Development team still analyzing the cause for inbound file processing failure from ADP to LE2.0

  We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Development team has analyzed and found file processing failure happens due to data issue - further investigations are going on.

 We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

  Application team have monitored and confirmed no inbound and outbound file processing issues for today - all good and successfully processed.

 Dev team still working on existing failure issue and why settings are getting reverted in production.

 We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

Inbound files from ADP to LE2.0 are failing to process. Development team attempted to restore the configuration, but the issue persists. They are actively working on resolving it.

 We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Inbound file processing from ADP to LE2.0 failed again - development team actively checking on the failure.

   Initial investigation suggests all integration fields are available as per the format expected.

   Further analysis going on failed files processing.

Thanks & Regards

LE2.0 - IT Support

Hi All

     Inbound files are processing as normal - application team continuing to monitor the process and ensure no more failures.

   Root Cause: PROD backup process clashed with inbound files processing and got errored out. Application team will ensure no more errors in processing due to backup going forward.

     Issue stands as closed and no more further updates would be rolled out.

     Thanks for your help and understanding.

Thanks & Regards

LE2.0 - IT Support

Hi All

   Accounting and Finance team facing issues in getting hours assigned to certain projects - it still gets present in unassigned hours/window too.

  Application team checking further on the issue.

  Following are the projects affected:

• Project # 1441252:  need to get wk. 31 assigned in LE (48hrs) LE issue
• Project # 1441336:  need to get wk. 38 assigned in LE (96hrs) LE issue
• Project # 1441223:  need to get wk. 44 assigned in LE
• Project # 1441281:  need to get wk. 35 assigned in LE
• Project # 1441420:  need to get wk. 40, 42, 43 assigned in LE
• Project # 1441306:  need to get wk. 33 assigned in LE

Thanks & Regards

LE2.0 - IT Support

Hi All

   Application team replicated the issue reported in non-prod environment. Due to slowness, saving of records taking time - hence suspecting that page might have been refreshed or closed before actually completing the transaction.

  We're further checking with users in PROD environment.

  We'll keep you posted further with updates.

Thanks & Regards

LE2.0 - IT Support

Hi All

   User testing will be done in MX morning hours - meanwhile application team working on performance issues while saving and trying to fix the same at the earliest.

We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

  User (Jesus Felipe Flores) was available and helped for testing - application team explained the process and current slowness issue faced while updating invoices.

  Currently unassigned hours are being invoiced properly to assigned tasks and working fine - same has been informed accordingly. Affected projects are being assigned properly.

  Application team still working on slowness issue and coming up with fix at the earliest.

Thanks & Regards

LE2.0 - IT Support

Hi All

   All the affected projects unassigned hours are properly being allocated.

  Application team working on relevant bug fix to get it completed at the earliest.

  We'll keep posted with updates.

Thanks & Regards

LE2.0 - IT Support

Hi All

Fixed Issues:

1.When we give theEditInvoice-> assign hour to the arImnvoiceLine item -> save  The Arinvoice from the grid is getting removed.

2. Edit Invoice line item -> "You should select PO Line first." even after selecting the poline

3.If work week is already assigned the assignhour should not be visible in the action menu

4. Do not display all the record arInvoiceLineItem in the grid instead filter and show the appropriate records

Pending issue:

1.Due to missed timezone conversion logic. Hence it is going to previous date of the work week assigned and not mapped to the work week

 Status - Replicated the issue with Mountain time zone, Analysed the code and query to check the timezone. - In progress

Thanks & Regards

LE2.0 - IT Support

Hi All

   Issue has been fixed in local instance (Sathia fixed the same) and are in the process of having the code getting migrated to QA - users need to further test and confirm before moving to production.

  We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Application team currently facing issues in deploying the code to respective environments which is being worked with infra teams.

  We'll keep posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Deployment issue has been fixed in QA - application team done the checks and could see latest version got updated.

   Currently testing has been initiated and in progress - once confirmed, same can be moved to production at the earliest.

Thanks & Regards

LE2.0 - IT Support

Hi All

    Users have tested and confirmed fix is working fine and provided sign-off.

    Currently application team is working on in moving the code to production and confirm the closure.

    We'll keep posted with updates.

Thanks & Regards

LE2.0 - IT Support

Hi All

   Production deployment has been initiated - estimated time for completion: 40 - 60 mins.

   CR for fix movement to PROD - CHG0036803.

   We'll keep posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Currently facing issue in production deployment - application team working to resolve at the earliest.

  We'll keep posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   PROD deployment is completed - latest release moved into Production environment.

  Issue stands as resolved and no more further updates would be rolled out.

  Thanks for your support and understanding.

Thanks & Regards,

LE2.0 - IT Support

Hi All

   Reverse integration paycode data is not getting loaded into LE2.0 subsequently affecting payroll process.

   Initial investigation shows files are successfully delivered from ADP to LE2.0 and mapping exists correctly in the application.

   Application team is further debugging as to why files aren't getting processed.

   We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi Team

     Further investigation reveals error in logs while processing file from ADP into LE2.0.

     Application team is further checking at code level as to what is causing this error.

    We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi Team

    Files received from ADP to LE2.0 are getting processed after 13th November 2025 18 MST.

    Application team still investigating as to why files are getting errored for certain period yesterday - also entries mentioned by payroll team for investigation are still not appearing in LE2.0.

   We'll keep you posted further with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi Team

   Payroll team has informed that time records are getting loaded successfully - but issues are with PTO and downtime record processing.

   Currently 148 records are being affected for last week which needs to be included for current payroll processing.

  Application team working on:

1. Analyzing what is causing this issue for PTO and downtime record.

2. Also checking possibility of backend update for affected records to see if this can fix the issue for current payroll.

We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT Support

Hi All

It seems there was data issues in files which got errored out - once application team corrected the same, all errored files started to get processed.

RCCA will be tracked separately to ensure same error won't happen in future.

Issue stands as resolved and no more further updates would be rolled out.

Thanks for your co-operation and patience.

Thanks & Regards

LE2.0 - IT Support

Hi All

Root Cause: Comment field entered in LE2.0 was processed and sent out to ADP -as part of reverse integration while ADP sent the data back to LE2.0, it wasn't able to process and the files got errored out. Once those values were temporarily corrected, processing happened correctly.

Permanent Fix: LE2.0 system need to validate comment section column to ensure values are acceptable and same can be processed during reverse integration process while files coming from ADP. Development team will work on the same for proper closure.

Thanks & Regards

LE2.0 - IT Support

Hi All

   LE2.0 - ADP integration files are not being processed.

   LE2.0 is generating the files properly but ADP is not able to pick up the file causing payroll processing issues.

   IT teams are actively engaged in bridge call for further troubleshooting.

Thanks & Regards

LE2.0 - IT Support

Latest file was picked by ADP from LE2.0 integration server - but having issues in processing at their end which they are working further.

We'll keep posted with updates.

Thanks & Regards

LE2.0 - IT Support

LE2.0 system is properly placing the files in integration server - ADP also able to access the path in our system and pick up the files and process.

Payroll team has done reconciliation and able to see time entries in both ADP and LE2.0

Continued monitoring is being done at both LE2.0 system and also at payroll side to ensure all entries are properly swept by ADP and same gets reflected.

Issue stands as resolved and no more further updates would be rolled out.

Thanks for your patience and support.

Regards

LE2.0 - IT Support

In LE2.0 system, it appears that reverse integration paycode data not loading from ADP.

IT teams are actively investigating on the same with priority.

Thanks

LE2.0 - IT Support

Issue reported by users are being analyzed in code level now.

We'll keep posted with updates.

Thanks

LE2.0 - IT Support

Initial Investigation shows file sent from ADP for reverse integration are not being processed by LE2.0 system - further analysis is being done on the same.

Code analysis is still in progress - not identified the issue yet.

We'll keep posted with updates.

Thanks

LE2.0 - IT Support

Still issue is not yet identified - Alan's expertise is being involved currently for further investigation. Also various code versions are being checked for finding the exact flow for the same.

We'll keep posted with further updates.

Thanks

LE2.0 - IT Support

Further investigations are happening in code level - suspecting to be a mapping issue between the ADP time entries files and the configuration in LE2.0.

We'll keep posted with further updates.

Thanks

LE2.0 - IT Support

After correcting the mapping entries in database, we can see ADP files are getting processed via reverse integration process.

Further checks are going on with payroll team to have all scenarios of files being pushed and ensure it gets processed.

We'll keep posted with further updates.

Thanks

LE2.0 - IT Support

Issue to generate the ADP Files have been resolved and the files have been sent over - ETA for job schedule to pickup and process files present currently in queue  is 50 mins.

Completeness of processing will be verified at that time and will be decided if issue has been completely fixed.

We'll keep posted with further updates.

Thanks

LE2.0 - IT Support

All files have been processed successfully without any errors - final step of doing hours validation between ADP and LE2.0 is in progress to see if all things are in sync.

We'll keep posted with further updates.

Thanks

LE2.0 - IT Support

Hours validation between ADP and LE2.0 was verified from the report generated and payroll team confirmed looks good and issue has been resolved.

Root cause and fix proposals will be followed separately as part of RCCA processing.

Issue stands as resolved and no more further updates would be rolled out.

Thanks for your patience and understanding.

Thanks

LE2.0 - IT Support

Payroll team has reported they are not getting time/PTO entries from LE2.0 to ADP.

Upon investigation with payroll team, we found that integration files not getting sent from LE2.0 after 6th Oct 2025 10 AM Arizona time (MST).

Currently LE2.0 Application team investigating the issue further.

We'll keep you posted with updates.

Thanks & Regards,

LE2.0 - IT

Issue has been identified and fixed - there was issue/mismatch in integration configuration causing files to fail delivering from LE2.0 to ADP.

Currently one manual file has been pushed from LE2.0 to ADP and same has been delivered to them for further processing.

Totally 63 files have been affected due to this issue - team is manually working to push the same via script.

Files approved from hereon won't have any issues - they will be pushed from LE2.0 to ADP.

Thanks

LE2.0 - IT Support

All files are successfully pushed from LE2.0 to ADP.

Payroll team will confirm in today's call regarding the same.

RCCA for the issue is taken separately as part of Problem Management processing.

Issue stands as resolved and no more further updates will be rolled out.

Thanks for your patience and support.

Thanks & Regards

LE2.0 - IT Support

Oracle vendor has reported threat for customers in E-business suite environment and extort funds. This specific event threat is only related to EBS environments deployed both on prem and cloud.

So, Oracle E-Business product team has issued a critical Severity Alert, advising customers to patch their system immediately and be diligent of abnormal and malicious activity in their E-Business ecosystem.

Currently DBA team has done patching in non-prod environment and testing is going on - also discussions are being done with security team to confirm on appropriate timing in production as it involves downtime.

We'll keep you posted further with updates.

Thanks & Regards.

Oracle IT Support

Testing has been completed and no issues has been observed in non-prod.

It has been decided to proceed with this critical security threat patching in PROD around 7 PM Arizona time (19 MST).

We'll update once patching has been started and subsequent progress have been made.

LE 2.0 - Unable to issue invoices to LE for intercompany invoices

Error pops up when new invoice is created, amount is issued but invoice is not visible and is not assigned to tech weeks.

IT team is in bridge call to investigate further.

Thanks,

LE2.0 IT Support

User has been involved in call and has been explained about the error/issue faced in report.

LE2.0 IT team is further investigating on issue reported.

Thanks

LE2.0 - IT Support

Issue has been reproduced in QA - now IT team checking with business if same error happens in production.

IT team checking of any recent release in production is causing this behavior.

Thanks

LE2.0 - IT Support

User again tried the scenario in QA and it worked fine - able to assign invoices for all scenarios.

Issue exists only in PROD - IT team suspecting of any code mismatch between QA and Prod which they are checking currently.

Once confirmed, it will be discussed in morning in daily call and fix will be moved further into production.

Thanks

LE2.0 - IT Support

Latest Update:

Prod backup is being migrated to prod - since more data, took more time to complete. IT team working to resolve the QA DB issues to get it operated.

Code comparison between QA and Prod in progress - UI is completed, Middleware is in progress.

Once QA is up, testing will be initiated with prod copy and see if same issue persists and investigate on the same further,

Thanks

LE2.0 - IT Support

Latest Update:

Prod backup is being migrated to QA - since more data, took more time to complete. IT team working to resolve the QA DB issues to get it operated.

Code comparison between QA and Prod in progress - UI is completed, Middleware is in progress.

Once QA is up, testing will be initiated with prod copy and see if same issue persists and investigate on the same further,

Thanks

LE2.0 - IT Support

Latest Update:

As testing in QA needs more time for dev and functional team, it has been decided to rollback the production code to previous working version.

We'll get back once rollback is fully completed in production (ETA ~ 1 hr).

Thanks

LE2.0 - IT Support

Latest Update:

Production code has been rolled back to last successful version - user has tested and still facing issues in invoicing.

IT team is checking further on the same.

Thanks

LE2.0 - IT Support

IT team has identified missing code which was causing issue for project details to get displayed (as of now single project detail was affected) - hence the code was properly synced in production after successful testing in QA and confirmed by user. Currently user is able to invoice the affected project without any issues in QA environment.

Syncing of code in production from QA will approximately take around 2 hrs from now after which missing project invoices can be fed upon.

Outstanding Issues which are no longer blocker:

• Work week data was wrongly assigned for the migrated invoice data - data fix will be applied to get this corrected.
• Edit screen doesn't show invoice lines, but still finance team able to assign the work week to the invoices - analysis and fix in progress.

Issue stands as resolved and no more updates will be rolled out. 

Thanks for your cooperation and patience.

Thanks & Regards

LE2.0 - IT Support