Oracle EBS application monthly maintenance activity is scheduled on 19-Apr-25(Saturday) between 18:30 and 22:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation. 

Oracle EBS application monthly maintenance activity is scheduled on 15-Mar-25(Saturday) between 18:30 and 23:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation. 

Oracle EBS application monthly maintenance activity is scheduled on 15-Feb-25(Saturday) between 18:30 and 22:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation. 

Oracle EBS application monthly maintenance activity is scheduled on 14-Dec-24(Saturday) between 18:30 and 22:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation. 

Oracle EBS application monthly maintenance activity is scheduled on 19-Oct-24(Saturday) between 18:30 and 23:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation. 

Oracle EBS application monthly maintenance activity is scheduled on 21-Sep-24(Saturday) between 18:30 and 21:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle EBS Application Maintenance activity has been completed successfully and available for business operations.

Thanks for your understanding and co-operation 

Oracle EBS application monthly maintenance activity is scheduled on 17-Aug-24(Saturday) between 18:30 and 20:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Maintenance activity has been completed successfully.

Oracle Application is available now.

Oracle EBS application monthly maintenance activity is scheduled on 20-Jul-24(Saturday) between 18:30 and 23:30 Hrs AZ Time. During this window, associates will not be able to access EBS application. Please plan your activities accordingly.

This outage doesn’t impact TPIOne.

Timings for all regions mentioned below . 

Oracle maintenance and quarterly patching activity completed. Application is available for business operations.

Thanks for your patience.

From today morning 10:30 AM IST hours onwards, laptops across all the regions are getting crashed and restarting for several users. For many of them, it's successfully getting restarted and able to continue operations and for some of them, it's failing to restart.

We're currently on the bridge call involving all the IT Teams across regions and cases have been raised with Microsoft Vendor Support Team to identify the root-cause and permanent fix.

As of now, Security Team confirmed that this is not any kind of malicious activity or a Cyber Attack.

We'll provide updates periodically. Thanks for your patience. 

We've identified the root-cause of the problem.

Recent version update of the CrowdStrike sensors running on the Windows laptops caused this bluescreen error and loop restarts of the laptops. We're working on pushing a global updates on all the machines to uninstall the sensor. 

Thanks for your patience. 

We're still working on a fix for this issue. In the meanwhile, we strongly advise users to not turn on their laptops unless its production critical and really necessary for delivery standpoint.

This is a global issue and several organizations' across the globe are impacted. We'll send out communications when the issue is fixed so that you can use your laptops without any issues.

Incase, you're using your laptops, please contact your local IT Team to uninstall the CrowdStrike software in your machine immediately. Once uninstalled, kindly refrain from accessing any unwanted sites and avoid downloading any content from the internet. 

Thanks for your patience. We will continue to send out periodic updates.

Security Team is still following up with CrowdStrike Vendor for permanent fix. 

If you're using your laptops, please contact your local IT Team to uninstall the CrowdStrike software in your machine immediately. Once uninstalled, kindly refrain from accessing any unwanted sites and avoid downloading any content from the internet. 

Thanks for your patience. We will continue to send out periodic updates.

IT team has been recovering laptops and PCs of affected users across the regions. As of 9:00 AM AZ time, many business critical user computers and leadership PCs are restored and the effort is ongoing in Mexico region. 

If you're using laptop, please contact your local IT Team to restore your machine. Once recovered, kindly refrain from accessing any unwanted sites and avoid downloading any content from the internet. 

This is a global issue impacting multiple organizations. A permanent fix is still being worked by Microsoft and Crowd strike.

Thanks for your patience and co-operation. Periodic updates will follow.

IT Team has restored majority of the impacted laptops and desktop computers in all regions. This enabled to continue regular operations and resume business activities.

Team has also reached out many users proactively and continued the restoring process. If you are one of the users (on-site or remote) who is still impacted, please reach out to your local IT support personal as mentioned in below list. Remote users will be supported over the phone and doesn't require to ship the laptop. 

As of 2:00 PM AZ Time, all critical applications, including Oracle ERP, tpiOne, QMS are working normal. 

Next update will follow on 07/20 9:00 AM AZ time. 

IT Teams from each region restored laptops that are identified and reported. If you are one of the users (on-site or remote) who is still impacted, please reach out to your local IT support by calling their contact Phone number or messaging in teams, as mentioned in below list. 

Regional IT teams are available to support over the weekend. Remote users will be supported over the phone and doesn't require to ship the laptop. 

Oracle maintenance and code deployment activity completed. Application is available for business operations.

Thanks for your understanding.