QMS App is slow and not responding properly

Incident

September 29 2025, 11:04am

QMS App is slow and not responding properly

Status: closed

Start: September 29 2025, 10:15am

End: September 29 2025, 11:04am

Duration: 49 minutes

Affected Components:

Global Applications QMS - Quality Management System

Update

September 29 2025, 10:15am

Hi All

QMS App is slow and not responding properly - IT team is further checking on the same.

Thanks

QMS IT Support

Update

September 29 2025, 10:47am

QMS Database is fully utilized and reached 100% - currently IT is checking for queries which are long running and trying to kill those to retain database performance.

Resolved

September 29 2025, 11:04am

QMS App/UI loading fine without any issues - able to access and work on it promptly.

IT has killed all the long running select queries in QMS DB to regain back its performance.

Incident is marked as resolved and no more further commns would be sent out.