AWS/OCI-2 Hosted Connection - Planned maintenance

Scheduled
April 25 2021, 3:00pm

AWS/OCI-2 Hosted Connection - Planned maintenance

Status: closed
Start: April 25 2021, 12:00pm
End: April 25 2021, 3:00pm
Duration: 3 hours
Affected Components:
Network
Update

April 25 2021, 12:00pm

April 25 2021, 12:00pm

This will not cause downtime to AWS network connection

Please be advised that a Planned maintenance event (CSS31136) will impact the services listed below.

Purpose of Maintenance: To ensure uptime and stability of the Megaport network, we have scheduled a software update for a device at Switch SUPERNAP 7, 7135 S Decatur Blvd, Las Vegas, NV 89118, United States. The purpose of this software upgrade is to resolve critical software bugs that have impacted some services. Downtime is not expected to be any longer than 30 minutes, with works starting as close to the beginning of the maintenance window as possible. Megaport always indicates a longer maintenance window than required, so that in the rare event of any issues, Megaport engineers can resolve them within the prescribed maintenance window. Megaport maintenance schedule start and finish time window includes the implementation and possible rollback time. Megaport encourages our customers to ensure they have diversity available for all services. If you require assistance in arranging diversity to mitigate the impact of this planned downtime, please contact your Megaport Account Manager. We thank you for your patience during this maintenance event.

Impacted Service(s): 1x60 minute

Service ID

 

Service Type

 

Service Name

626fe198

 

VXC

 

AWS/OCI-2 Hosted Connection - Transit

 

Start Date and Time: Sun, 25 Apr 2021 07:00:00 UTC
End Date and Time: Sun, 25 Apr 2021 09:00:00 UTC

Resolved

April 25 2021, 3:00pm

April 25 2021, 3:00pm

Upgrade completed successfully for Switch SUPERNAP 7